General terms and conditions of personal data protection:

-  Effective as of July 1, 2023
-  Customers agree to apply, cooperate, and commit to complying with the General Terms and Conditions for the Protection and Processing of Personal Data of Vietnam Insurance Corporation.

Please refer to the attached file for detailed content

At Bao Viet, we are committed to “bringing a safer and more secure life to everyone”. This commitment is also reflected in our commitment to protecting your privacy on this website. Please read the following Internet Privacy Policy. This policy explains how Bao Viet strives to build your trust and ensure the security of your information through our website policies.

This Internet Privacy Policy applies to your access to our website at www.baovietonline.com.vn and its subpages.

When you sign up for BaoViet Go, it is clearly indicated that BaoViet Go requires access to certain information. The type of information, the reasons why BaoViet Go requires access to them and the time at which the information is accessed are set out below:

Location Information – This is to enable BaoViet Go to detect your acceleration, cornering, speed, braking and other measurements which make for safe driving and to provide you with discounts and rewards under your motor insurance policy. It is therefore necessary for permission to be given through the permission system of your mobile operating system for BaoViet Go to be used for its main purpose of assessing your performance as a driver. You should allow the ‘Always’ Location permission, if requested.
Sensors Motion Detection – To record the safety measurements of your driving (accelerating, cornering, speed, braking), BaoViet Go needs to access the activity recognition functionality of your mobile phone’s operating system.
Network/Wifi states – BaoViet Go collects the location information in real time whilst you are connected via your mobile operator’s network or Wifi. However, if that connection is interrupted, the information is stored locally in your mobile phone until a connection is available. It is therefore necessary for permission to be given for BaoViet Go to access your network or Wifi information through your mobile operating system to obtain the information collected by the app and stored in your mobile.
Mobile phone usage data – BaoViet Go collects mobile phone usage  data while driving (i.e. information about when you make and receive phone calls and send and receive text messages on your device).
Bluetooth data – BaoViet Go collects information about the Bluetooth device that you are connected to while recording the journey to determine whether you are driving and/or determine which vehicle you are driving.
 

The information collected by Bao Viet will be used to provide quotes upon request, manage insurance contracts, answer questions or inquiries, register for participation in events sponsored by Bao Viet, and provide requested information in a timely manner.

By using our website, Bao Viet may obtain general statistical information (from log files) such as: domain name, IP address, or browser type of those who use our website. Information obtained from log files does not contain personally identifiable information such as name, address, telephone number, etc., and is used only for general statistical purposes.

What are Cookies? Cookies are pieces of information that a website's server transfers to your computer's hard drive for record-keeping purposes. Cookies are used in some areas of our website to store information to save you time. For example, if you customize a page on our site, a cookie will remember your specific preferences. Cookies do not collect personal information about you. You have the option to accept or decline cookies. However, please note that some parts of this site will not function properly if you decline cookies.

Bao Viet is not responsible for the privacy policies or the content of any other website that may be linked to or from the Bao Viet website. Please be advised that when you click on links to other websites, you are leaving our website and entering another website that may be beyond the control of Bao Viet. We encourage you to read the privacy policies of those other websites as their policies may differ from ours.

The Bao Viet website is designed to provide our customers, potential customers, and website visitors with a secure method of obtaining information about our company, our products and services, and to transact business with us over the Internet. Our website will only collect personal information that you voluntarily provide to help us respond to your requests. If you have provided personal information on our website to request a quote, for us to manage your insurance policies, or to request that we answer questions, we may need to share that information with our authorized agents, if necessary, to fulfill your requests. We may also send and store this information with third-party service providers who process, store, and/or back up data for our company. We do not sell customer information to mailing list companies or telemarketing firms.

The personal information you provide will be accessible to certain Bao Viet employees and agents who need to know that information to fulfill your requests. Bao Viet maintains security measures and procedures in compliance with applicable laws to protect your personal information. Bao Viet will retain the collected information for the period required or permitted by law.

This Internet Privacy Policy may be amended from time to time. If our Internet Privacy Policy changes, we will post the revised policy on this website at www.baovietonline.com.vn. You should visit this page periodically to review the most current version of our Privacy Policy.