General terms and conditions of personal data protection:

-  Effective as of July 1, 2023
-  Customers agree to apply, cooperate, and commit to complying with the General Terms and Conditions for the Protection and Processing of Personal Data of Vietnam Insurance Corporation.

Please refer to the attached file for detailed content

Bao Viet Insurance is committed to strict compliance with the policies and laws of the State of Vietnam regarding the protection of privacy and personal data.

Through a rigorous control system, we strive to safeguard information security to build solid trust with our customers in the online environment. This policy applies to all visits to the website www.baovietonline.com.vn and/or other official websites of Bao Viet Insurance linked from this address.

Depending on your service requirements, Bao Viet Insurance collects necessary information to optimize service quality and provide the most suitable insurance solutions.

Below are the types of information we collect on our website with your consent:

• Consultation & Contact Requests: Full name, phone number, email address, and province/city of residence.
• Insurance Policy Issuance Requests: Full name, phone number, email address, ID card/Citizen ID/Passport number, residential address, health status information, etc.

We guarantee to fully exercise your rights regarding the collected data as declared, in accordance with international practices and in compliance with Vietnamese laws on data and data protection.

The information collected by Bao Viet will be used to provide quotes upon request, manage insurance contracts, answer questions or inquiries, register for participation in events sponsored by Bao Viet, and provide requested information in a timely manner.

By using our website, Bao Viet may obtain general statistical information (from log files) such as: domain name, IP address, or browser type of those who use our website. Information obtained from log files does not contain personally identifiable information such as name, address, telephone number, etc., and is used only for general statistical purposes.

What are Cookies? Cookies are pieces of information that a website's server transfers to your computer's hard drive for record-keeping purposes. Cookies are used in some areas of our website to store information to save you time. For example, if you customize a page on our site, a cookie will remember your specific preferences. Cookies do not collect personal information about you. You have the option to accept or decline cookies. However, please note that some parts of this site will not function properly if you decline cookies.

Bao Viet is not responsible for the privacy policies or the content of any other website that may be linked to or from the Bao Viet website. Please be advised that when you click on links to other websites, you are leaving our website and entering another website that may be beyond the control of Bao Viet. We encourage you to read the privacy policies of those other websites as their policies may differ from ours.

The Bao Viet website is designed to provide our customers, potential customers, and website visitors with a secure method of obtaining information about our company, our products and services, and to transact business with us over the Internet. Our website will only collect personal information that you voluntarily provide to help us respond to your requests. If you have provided personal information on our website to request a quote, for us to manage your insurance policies, or to request that we answer questions, we may need to share that information with our authorized agents, if necessary, to fulfill your requests. We may also send and store this information with third-party service providers who process, store, and/or back up data for our company. We do not sell customer information to mailing list companies or telemarketing firms.

The personal information you provide will be accessible to certain Bao Viet employees and agents who need to know that information to fulfill your requests. Bao Viet maintains security measures and procedures in compliance with applicable laws to protect your personal information. Bao Viet will retain the collected information for the period required or permitted by law.

This Internet Privacy Policy may be amended from time to time. If our Internet Privacy Policy changes, we will post the revised policy on this website at www.baovietonline.com.vn. You should visit this page periodically to review the most current version of our Privacy Policy.