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Health 
Travel 
Asset 
Other insurance 
Engineering Insurance 
Property Insurance 
Combined General Liability 
Liability Insurance 
Employee insurance 
Marine insurance 
Other 
Step 1
Create a claim request
How to use
BaoViet Direct app
Baoviet Direct
All-in-one Mobile Insurance Management Application
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Replace Traditional Cards -
Manage Insurance Policy Coverage -
Submit and Follow up on Claims (applicable for insurance policies with benefits settlement via BaoViet Direct app) -
Locate Nearby Hospitals/Clinics
Download on
Or
Scan the QR code to download the app
IOS
Android
Log in
Your Baoviet Direct Account
Your Baoviet Direct Account
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Step 1
Log in to the Baoviet Direct application using the email address associated with your baovietonline.com.vn account
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Step 2
Access the "Direct Billing Service" section to view more information about your Insurance Contract/Electronic Direct Billing Card
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Step 3
Start exploring the convenient features of Baoviet Direct now!
How to File a Claim
via Baoviet Direct App
via Baoviet Direct App
This guide applies to insurance policies with the clause "Benefits settlement via BaoViet Direct App".
Please refer to your insurance policy for detailed terms and conditions.
All information provided in the claim is strictly confidential.
Bao Viet Insurance reserves the right to request original documents for verification if necessary.
Step 2
Declare information and upload supporting documents
Step 3
Confirm the terms and conditions
Step 4
Enter the OTP code
Step 5
Follow up claim status & submit additional documents (if required)
Step 6
Submit hard copies of the claim to Bao Viet Insurance upon request
